Facebook is one of the most popular
and constantly evolving social platforms, and as such, it is prone to have
certain technical snags that cause your web browser freezes up frequently.
During this stage, your Facebook account...
Facebook is one of the most popular
and constantly evolving social platforms, and as such, it is prone to have
certain technical snags that cause your web browser freezes up frequently. During
this stage, your Facebook account has stopped responding and becomes idle, and
you may not able to get access to the site. There are many causes that
encounter this kind of situation, where some of them are easily resolvable.
The process of resolving the possible
errors is quite enough, yet, you can call
Facebook customer service number to get the expert assistance.
But before contacting the customer care executives, you should follow this
tutorial guide that will teach you how to troubleshoot to tackle what is
causing your Facebook account freeze-up.
Web Browser Issues
In many situations, when any website
with interactive modules freezes from time to time, the issue is most commonly
related to the web browser instead of the website. To fix this issue, you
should install the latest release of your browser and run all its updates. If
the problem still exists, delete the cache and cookies of your browser that may
be the reason of slow down.
You can also navigate to the Facebook
account to a different browser to clarify that the problem is not related to
your web browser. If you are still experiencing the problem with the different
browser, proceed to try to another troubleshooting solution.
Third-Party Application Failure
Facebook lets third-parties run their
applications on the social platform. But sometimes, these applications have
technical issues that cause it to freeze or load slowly. If your account
freezes only when you are accessing the specific application, try to fix the
problem when by removing the application from your account if not necessary.
Also, try to refresh your browser. However, if it happens frequently, then
contact the developer of the application and Facebook agents.
Internet Connectivity Issue
If you are receiving ‘offline mode’
or ‘time out’ error messages, then the problem may be related to your network
connectivity. In the case of wireless network connection, reach closer to the
range of your router. If you have weak signal strength, try to reset your
router or modem by disconnecting it and restarting it. If the problem still
persists, contact the ISP to fix the connectivity problem.
Facebook Platform Problem
At some point in time, Facebook has
errors related to its website. So, check the Known Issues page to confirm that
if anyone else has the same problem. If you have diagnosed other causes and you
suppose the problem is with your end, contact the FB customer service number to report
the possible bugs and seek for the solutions.